Upon completion of this activity, participants will be able to:

• Discuss the culture of safety, its application to performance improvement through the development of a PI plan, and how that interfaces into highly reliable organizations
• Describe the levels of the review process from event identification through resolution and selection of the level of harm of the event
• Apply the use of audit filters, core measures, and use of practice management guidelines to minimize variances in care
• Identify and explain committee structure options and ways of integration into facility quality improvement through multidisciplinary review processes
• Review the effectiveness of data collection, reliability, and validation processes
• Identify ways to present trauma data to various committees, departments, administration, state meetings, etc. to convey the message in the most effective manner
• Discuss event classifications, influencing factors, and guidelines related to identifying opportunities for improvement
• Apply the principles of event identification and patient safety to develop an effective corrective action plan
• Discuss options on how to present, track, trend, and do ongoing professional practice evaluation (OPPE)
• Choose options and methods to achieve event resolution and demonstrate resolution using measurable outcomes as they apply to the hospital, health system, or region
• Critique trauma cases using the principles of performance improvement