Empathy: Seeing the Patient and the Person

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Empathy: Seeing the Patient and the Person Enduring Module is a recording of the live Regularly Scheduled Series held on September 9, 2026. If you received credit for attending this session during the live meeting, please refrain from claiming credit for this module.

Healthcare professionals need to strengthen their ability to consistently demonstrate empathy, recognize patients and families as individuals beyond their diagnoses or room numbers, and incorporate the patient and family perspective into everyday care. There is a need for practical strategies that help clinicians build meaningful connections, understand individual needs and experiences, and identify healthcare system practices that promote patient-centered care. Addressing these needs can support more compassionate, respectful, and person-centered experiences for patients, families, and healthcare teams.

Target Audience

UK HealthCare Registered Nurses and Licensed Practical Nurses

Learning Objectives

After this session, participants will be able to:

  • Discuss ways empathy is shown to you and others
  • Apply methods of seeing our patients and families as people and not a room number or diagnosis
  • List approaches a healthcare system can use to function from the patient’s perspective

 

Course summary

Available credit: 
  • 1.00 ANCC (UK Healthcare CECentral)

    In support of improving patient care, UK HealthCare CECentral is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.

    The maximum number of hours awarded for this Continuing Nursing Education activity is 1.00 nursing contact hour(s).

Course opens: 
10/05/2026
Course expires: 
10/03/2029
Rating: 
0

 Tracy Rexford, MSN, RN, NPD-BC, SCRN, is a Neuroscience Clinical Nurse Specialist at UK HealthCare with more than 30 years of nursing experience spanning neuroscience, critical care, medical-surgical nursing, education, professional development, and quality improvement. She holds a Master of Science in Nursing from the University of Kentucky and certifications in Nursing Professional Development and Stroke Nursing. Tracy is passionate about advancing nursing practice through education, evidence-based practice, patient safety, and interdisciplinary collaboration. She serves in numerous neuroscience, stroke, quality, and nursing leadership roles and is a certified SCRN instructor. Her professional work has included presentations and publications focused on stroke care, nursing education, patient outcomes, and end-of-life care.

Speaker(s)

Tracy Rexford, MSN, SCRN

has no relevant financial relationships to disclose at this time.

Disclosure of Financial Interest Summary to Learners

All planners, faculty, and others in control of educational content are required to disclose all their financial relationships with ineligible companies within the prior 24 months.  An ineligible company is defined as one whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. Financial relationships are relevant if the educational content an individual can control is related to the business lines or products of the ineligible company.

None of the planners, faculty, and others in control of educational content for this educational activity have relevant financial relationship(s) to disclose with ineligible companies.

The material presented in this course represents information obtained from the scientific literature as well as the clinical experiences of the speakers. In some cases, the presentations might include discussion of investigational agents and/or off-label indications for various agents used in clinical practice. Speakers will inform the audience when they are discussing investigational and/or off-label uses.

Disclosure of a relationship is not intended to suggest or condone commercial bias in any presentation, but it is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

 

Accreditation

In support of improving patient care, University of Kentucky HealthCare CECentral is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

ANCC credit:

The maximum number of hours awarded for this Continuing Nursing Education activity is 1 nursing contact hour(s).

 

Available Credit

  • 1.00 ANCC (UK Healthcare CECentral)

    In support of improving patient care, UK HealthCare CECentral is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.

    The maximum number of hours awarded for this Continuing Nursing Education activity is 1.00 nursing contact hour(s).

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